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robbhar
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A-Eon issues Posted on 9-Jul-2019 19:53:45
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Joined: 2-Mar-2007 Posts: 21
From: Unknown | | |
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| I hope this is the right forum for these questions. I recently purchased a X5000. When I go online to register the software the A-EON site doesn't accept any of the registration codes. Because of this I can't upgrade the paint program or any of the enhancer software. So that brings me to the next linked problem. The AmiStore does nothing but ask for a user name and password. The user and password work on the web site, but of course I can't purchase anything there. I tried the Odyssey fix from their page but still no go. I have also reinstalled a few times to see if it is the software. With there being no actual support available from A-EON how does one purchase new software or upgrade older programs? Can anyone help with this issue? Rob |
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Skateman
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Re: A-Eon issues Posted on 9-Jul-2019 20:00:38
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Regular Member |
Joined: 2-Nov-2017 Posts: 160
From: Netherlands | | |
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| @robbhar
Just checked Amistore Logged with username and password and seems to be working as usual. Contact Amigakit is what i would do.
Last edited by Skateman on 09-Jul-2019 at 08:02 PM.
_________________ AmigaOne X5000 -> 2GHz / 16GB RAM / Radeon R7 250 / M-Audio 5.1 -> AmigaOS 4.1 FE / Ubuntu Linux Amiga 1200 -> Recapped / 68ec020 ACA 1221ec / CF HDD / RetroNET connected to the world |
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amigakit
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Re: A-Eon issues Posted on 9-Jul-2019 20:00:45
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Amiga Kit |
Joined: 28-Jun-2004 Posts: 2515
From: www.amigakit.com | | |
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robbhar
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Re: A-Eon issues Posted on 10-Jul-2019 14:47:38
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Joined: 2-Mar-2007 Posts: 21
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| @Skateman
I will give that a try... Rob |
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robbhar
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Re: A-Eon issues Posted on 10-Jul-2019 14:49:58
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Joined: 2-Mar-2007 Posts: 21
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| @amigakit
AOTL but they don't answer their phones and don't respond to any messages. The X5000 cam installed with Enhancer 1.4 but they sent me a disk for 1.3. Yes I can get in fine, but none of the software is "available to download". I will try registering with it. Rob |
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amigakit
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Re: A-Eon issues Posted on 10-Jul-2019 14:53:16
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Amiga Kit |
Joined: 28-Jun-2004 Posts: 2515
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robbhar
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Re: A-Eon issues Posted on 10-Jul-2019 14:56:14
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Joined: 2-Mar-2007 Posts: 21
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| @amigakit
Well the updater says the same thing as on the web "The key entered is not recognized", even though it is exactly correct put in. Rob |
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NutsAboutAmiga
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Re: A-Eon issues Posted on 10-Jul-2019 15:29:36
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Elite Member |
Joined: 9-Jun-2004 Posts: 12795
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robbhar
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Re: A-Eon issues Posted on 10-Jul-2019 20:39:09
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Joined: 2-Mar-2007 Posts: 21
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| @robbhar
Wow! AOTL called almost immediately and straightened out the communication issues. Now that's service! But sadly the problem still resides in the Amistore and Amisphere. The issue remains trying to enter, upgrade, or enter anything in AmiStore that works. Amikit kindly agreed to accept my registrations with a photo emailed to them. Rob |
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robbhar
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Re: A-Eon issues Posted on 16-Jul-2019 16:28:47
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Joined: 2-Mar-2007 Posts: 21
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| @robbhar
OK got the amiupdater and registration issues resolved with help from AmiiKit. Now the big problem:
Has anyone gotten the AmiStore to work and how did you do it? Rob |
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broadblues
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Re: A-Eon issues Posted on 16-Jul-2019 16:53:51
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Amiga Developer Team |
Joined: 20-Jul-2004 Posts: 4446
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Derfs
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Re: A-Eon issues Posted on 16-Jul-2019 18:29:03
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Cult Member |
Joined: 8-Mar-2003 Posts: 787
From: me To: you | | |
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| @robbhar
Quote:
robbhar wrote: @robbhar
OK got the amiupdater and registration issues resolved with help from AmiiKit. Now the big problem:
Has anyone gotten the AmiStore to work and how did you do it? Rob |
I have found that the Amistore program does not like some special characters in the password, even though the password works when trying to log in at amistore.net._________________
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robbhar
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Re: A-Eon issues Posted on 16-Jul-2019 19:03:07
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Joined: 2-Mar-2007 Posts: 21
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| @broadblues
Sorry Updater, but no the same login does not work with AmiStore. Or it might but since it re-asks for a login and then doesn't do anything... Rob |
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robbhar
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Re: A-Eon issues Posted on 16-Jul-2019 19:04:00
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Joined: 2-Mar-2007 Posts: 21
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| @Derfs
Hmmm, let me check, I think I am using a clean password... Rob |
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broadblues
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Re: A-Eon issues Posted on 17-Jul-2019 8:36:45
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Amiga Developer Team |
Joined: 20-Jul-2004 Posts: 4446
From: Portsmouth England | | |
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| @robbhar
That is strange. I think the user name and password for amistore is stsored in ENV(ARC):A-EON. It might be worth deleteing those (or perhaps copying them to safe place just in case) then trying to log into AmiStore with a totally fresh session.
_________________ BroadBlues On Blues BroadBlues On Amiga Walker Broad |
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broadblues
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Re: A-Eon issues Posted on 17-Jul-2019 8:39:37
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Amiga Developer Team |
Joined: 20-Jul-2004 Posts: 4446
From: Portsmouth England | | |
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| @robbhar
My passwrd is alphanumeric only (mixed caps) and 12 characters long. Not sure if there is alength limit but keeping in that ballpark will be safe.
The username *must* be 8 characters long (but if updater is sorted you likely have that right).
_________________ BroadBlues On Blues BroadBlues On Amiga Walker Broad |
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robbhar
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Re: A-Eon issues Posted on 31-Jul-2019 16:51:30
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Joined: 2-Mar-2007 Posts: 21
From: Unknown | | |
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| @broadblues
The password is the one they sent me, so I presume it is correct in all ways.
So AmiStore still does not work and there is no way to purchase anything from it. Sad as there were several things I would like to get, but now can't. This must be hurting the developers as they no longer get any proceeds from missed purchases.
I will start contacting the individual developers and get the software that way.
Just when you think Amiga has a great new machine, the software kills it! Rob |
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mdr
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Re: A-Eon issues Posted on 1-Aug-2019 6:13:35
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Joined: 3-Oct-2018 Posts: 33
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| @robbhar
I had similar issues, couldn't register products or log in to Amistore. I emailed support@amisphere.com with my details, and after some back and forth, it was resolved a week or so later. I found several threads here where people were having the same problem, an "account reset" or something like that seemed to be needed at A-EONs end. I didn't have to change anything with my configuration - it just started working after the last "it should be fixed, try now" email. Hope you get it sorted! _________________ My Amiga blog: markround.com/amiga My hardware: X5000 running OS4.1; A1200 030@50Mhz,16MB,OS 3.9/KS 3.1.4 |
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robbhar
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Re: A-Eon issues Posted on 2-Aug-2019 21:57:47
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Joined: 2-Mar-2007 Posts: 21
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| @mdr
I asked them to do it several days ago, so just waiting to hear. BTW your blog is what got me to buy an X5000... Rob |
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mdr
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Re: A-Eon issues Posted on 5-Aug-2019 8:09:12
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Member |
Joined: 3-Oct-2018 Posts: 33
From: Unknown | | |
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| @robbhar
Ha, nice! Hope you're enjoying it :) I've had a lot going on in life recently so have only been able to grab the odd hour here and there with my Amigas, but am still loving it. Which reminds me, I must post another update soon and finish off my setcmd tool.
_________________ My Amiga blog: markround.com/amiga My hardware: X5000 running OS4.1; A1200 030@50Mhz,16MB,OS 3.9/KS 3.1.4 |
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