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      /  while I kinda like AmigaKit
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cc3d 
while I kinda like AmigaKit
Posted on 24-Jul-2020 2:31:42
#1 ]
Member
Joined: 2-Jun-2020
Posts: 38
From: USA

they could do a better job on communication.

Maybe it's just me, but I am on my third order and the only thing that tells me they are there is
that 1) my paypal gets charged and 2) a package shows up sometime after the paypal charge.

On my first order, I sent in a question, got no response.

On my second order, I included specific options for the order as they allow, but these were ignored. I sent in a note and got no response.

I'm in on my third order and the order shows pending. I imagine it will stay that until my package shows up...

just fussing.

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Trekiej 
Re: while I kinda like AmigaKit
Posted on 24-Jul-2020 5:47:02
#2 ]
Cult Member
Joined: 17-Oct-2006
Posts: 782
From: Unknown

@cc3d

I have had good relation with Amigakit.
I have received all of my orders that I have placed with them.
www.amigakit.com

Last edited by Trekiej on 24-Jul-2020 at 05:48 AM.

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Trixie 
Re: while I kinda like AmigaKit
Posted on 24-Jul-2020 7:53:38
#3 ]
Amiga Developer Team
Joined: 1-Sep-2003
Posts: 1939
From: Czech Republic

@cc3d

Quote:
they could do a better job on communication.

The following is not an excuse but I'll tell you this: I spent two weeks with AmigaKit last summer and I could see the guys were extremely busy, holiday period or not. Despite having a young temp in the office, the guys were snowed under all the time! Matthew rarely left the office before 8pm. I felt they were understaffed but I understand that hiring another full-time employee would cut into the budget for the Amiga Developer project and other activities.

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AmigaOne X5000/020 @ 2GHz / 4GB RAM / Radeon RX 560 / ESI Juli@ / AmigaOS 4.1 Final Edition
SAM440ep-flex @ 667MHz / 1GB RAM / Radeon 9250 / AmigaOS 4.1 Final Edition

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kolla 
Re: while I kinda like AmigaKit
Posted on 24-Jul-2020 13:35:46
#4 ]
Super Member
Joined: 21-Aug-2003
Posts: 1508
From: Trondheim, Norway

@Trixie

So why do they insisting on bringing even more work to themselves, like a self imposed denial of service attack...

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Trixie 
Re: while I kinda like AmigaKit
Posted on 24-Jul-2020 14:39:29
#5 ]
Amiga Developer Team
Joined: 1-Sep-2003
Posts: 1939
From: Czech Republic

@kolla

I am the wrong person to ask

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SAM440ep-flex @ 667MHz / 1GB RAM / Radeon 9250 / AmigaOS 4.1 Final Edition

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cc3d 
Re: while I kinda like AmigaKit
Posted on 24-Jul-2020 21:30:22
#6 ]
Member
Joined: 2-Jun-2020
Posts: 38
From: USA

@Trekiej

Yep, and Starbucks sells coffee. Neither has anything to do with my point.

Just saying...

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Dege 
Re: while I kinda like AmigaKit
Posted on 25-Jul-2020 12:05:40
#7 ]
New Member
Joined: 19-May-2020
Posts: 5
From: Unknown

I love the stuff they have for sale but their communication skills are the absolute pits. It has taken on average 2 1/2 months to receive what I've ordered. I know the pandemic has caused issues but it takes a month or longer for the order to move from "pending" to "picking", whatever that means, and another month or longer for it to arrive. During this this time I have ordered from other stores and I get shipping info in a few days and in 2-3 weeks I have what I ordered.

I've emailed them once a week simply asking for a status to no avail. On one of my earlier orders I did receive a reply and they were very nice. To their credit they took care of some ordering issues I had with that order. They also told me about being overwhelmed with orders and understaffed. I get it that they have issues but until they clean up their act this last order will indeed be the last I make with them.

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cc3d 
Re: while I kinda like AmigaKit
Posted on 25-Jul-2020 17:06:38
#8 ]
Member
Joined: 2-Jun-2020
Posts: 38
From: USA

@Dege

That's exactly what I am talking about. I've been in a lot of different business and things get crazy, but communication is what keeps people calm and reassured they're spending their money with someone or that they'll actually get what they ordered.

What other Amiga stores can you recommend?

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kolla 
Re: while I kinda like AmigaKit
Posted on 25-Jul-2020 18:06:37
#9 ]
Super Member
Joined: 21-Aug-2003
Posts: 1508
From: Trondheim, Norway

@cc3d

Quote:

What other Amiga stores can you recommend?


Any of the ones that AmigaKit has seen necessary to domain-squat the dot-com variant of are probably well worth using, so at least...

amigapassion.co.uk - NOT amigapassion.com
amigashop.eu - NOT amigashop.com

etc. :)

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Rob 
Re: while I kinda like AmigaKit
Posted on 25-Jul-2020 20:40:17
#10 ]
Elite Member
Joined: 20-Mar-2003
Posts: 5915
From: S.Wales

@cc3d

Since you're in the US it would make sense for AOTL to be your first port of call when looking to order new Amiga bits and pieces.

When they started out they were focused on NG but have since branched out into 68k and have been expanding their product range over the past few years so if they don't have something you want it maybe worth asking.

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NutsAboutAmiga 
Re: while I kinda like AmigaKit
Posted on 25-Jul-2020 21:46:19
#11 ]
Elite Member
Joined: 9-Jun-2004
Posts: 11384
From: Norway

@cc3d

I used to more positive about AmigaKIT

I’m not sure who is responsible for A-EON web page, but it’s just a disaster.
link that go nowhere, link that point to wrong product, the web page feels inconsistent.

AmiStore is also another disaster, right now I wonder way they did not make normal webstore, it be easier, it should work, not depend on outdated web browser on AmigaOS, that can’t update their SSL encryption automatically.

Making subclass hardware for Amiga1200/500 sure it be interesting for a few people, it seems to me it's like putting lipstick on a pig, wont it be better to give the pig steroids? I’m thinking Warp060 and Vampire upgrades.

Don’t get me wrong, I do think “PRISMA MEGAMIX” is interesting sound card, considering it offload all audio decoding, and frees up CPU cycles. some thing even fast computers can benefit from.

The Joystcik stuff is also interesting, but in my option it a bit like a brick, but I guess its matter of taste.

I don’t get way they are wasting time on datatype for OS3.x, when Hyperion is working on 3.1.2, and I guess AROS already have their own datatypes, it seams to me like a lost cause.

Last edited by NutsAboutAmiga on 25-Jul-2020 at 09:46 PM.

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NutsAboutAmiga 
Re: while I kinda like AmigaKit
Posted on 25-Jul-2020 21:54:11
#12 ]
Elite Member
Joined: 9-Jun-2004
Posts: 11384
From: Norway

@cc3d

Amiga Classic is strange world, for long there has been no new models, so your selling upgrades. But what if the classic Amiga is replaced with new Amiga like Vampire standalone, it kill's the aftermarket, as you wont need the sound card addon, you need hd controller addon, you won’t need graphic card addon, you don’t need memory upgrades, and its should run almost all the 68k software. And the upgrades don’t even fit, wrong voltage levels, incompatible connectors. And no need to buy software because comes cd full pirated software.

Last edited by NutsAboutAmiga on 25-Jul-2020 at 09:58 PM.
Last edited by NutsAboutAmiga on 25-Jul-2020 at 09:57 PM.

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MEGA_RJ_MICAL 
Re: while I kinda like AmigaKit
Posted on 26-Jul-2020 2:06:29
#13 ]
Regular Member
Joined: 13-Dec-2019
Posts: 328
From: AMIGAWORLD.NET WAS ORIGINALLY FOUNDED BY DAVID DOYLE

@NutsAboutAmiga

Quote:

it seems to me it's like putting lipstick on a pig, wont it be better to give the pig steroids?


As I read your post in the soothing candlelight of my master bedroom, I gasped in epiphany:
I think you involuntarily coined the almost perfect depiction of AmigaOS 4!

"A pig with lipstick, on steroids".

(A perfectdepiction being "A pig with lipstick, on steroids. With a wig. And a shark fin")


MRJM

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Trekiej 
Re: while I kinda like AmigaKit
Posted on 1-Aug-2020 5:27:42
#14 ]
Cult Member
Joined: 17-Oct-2006
Posts: 782
From: Unknown

@cc3d

Sorry, I was not able to answer your question.
I also do not know why some have had good experience with them and some do not.

I hope you get a good resolution.

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