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   /  Amiga OS4.x \ Workbench 4.x
      /  How would you rate support to AmigaOS 4 in support forum
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PosterThread
vox 
How would you rate support to AmigaOS 4 in support forum
Posted on 4-Nov-2013 7:37:51
#1 ]
Elite Member
Joined: 12-Jun-2005
Posts: 3957
From: Belgrade, Serbia

Free for all AmigaOS 4 users

Voice of people is voice of Jah
Old school trojan mix
Modern black roots dub

Last edited by vox on 04-Nov-2013 at 08:08 AM.

_________________
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SinclairQL and WII U lover :D
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amigang 
Re: How would you rate support to AmigaOS 4 in support forum
Posted on 4-Nov-2013 15:28:14
#2 ]
Elite Member
Joined: 12-Jan-2005
Posts: 2143
From: Cheshire, England

@vox

I have to say the support on there seem ok to me, not on their too much and cant say I've had that many issues, really sorry if you had a bad experices, I dont know what the full story is, I really try to avoid getting pulled in to too much of the drama of the Amiga world, I just enjoy using OS4 and recently (finally) getting around to giving Aros another go. Put it this way I'm glad it exisit and there are so many AmigaNs on there willing to help with OS4 problems, a much better soultion than a couple of years ago when there was no such center service.

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klx300r 
Re: How would you rate support to AmigaOS 4 in support forum
Posted on 4-Nov-2013 15:30:27
#3 ]
Elite Member
Joined: 4-Mar-2008
Posts: 3871
From: Toronto, Canada

@vox

very helpful & much like here it's an active community that makes a great forum.

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Darrin 
Re: How would you rate support to AmigaOS 4 in support forum
Posted on 4-Nov-2013 16:29:01
#4 ]
Team Member
Joined: 14-May-2003
Posts: 1941
From: Lake Charles, USA

@vox

How can we tell that it is really A1 and OS4 users voting?

_________________
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number6 
Re: How would you rate support to AmigaOS 4 in support forum
Posted on 4-Nov-2013 16:34:59
#5 ]
Elite Member
Joined: 25-Mar-2005
Posts: 11888
From: In the village

@Darrin

Quote:
How can we tell that it is really A1 and OS4 users voting?


Rhetorical question I assume, since you can not tell.

#6

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vox 
Re: How would you rate support to AmigaOS 4 in support forum
Posted on 4-Nov-2013 16:43:02
#6 ]
Elite Member
Joined: 12-Jun-2005
Posts: 3957
From: Belgrade, Serbia

@Darrin

We can`t unless you know who is and who isn`t.

For now 15% of AW.net votes (lets call it like that) agrees
with my opinion, way support is handled is extreme opposite
and some have lower opinion.

Surely, there is even higher number of people that
believe is best in world. I wish them never to have my experience,
that was bitter enough to turn me from optimist to realist
in AmigaOS support matters.

Thanks everyone for voting and the comments.

_________________
OS 3.x AROS and MOS supporter, fi di good, nothing fi di unprofessionalism. Learn it harder way!
SinclairQL and WII U lover :D
YT http://www.youtube.com/user/rasvoja

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Darrin 
Re: How would you rate support to AmigaOS 4 in support forum
Posted on 4-Nov-2013 16:56:59
#7 ]
Team Member
Joined: 14-May-2003
Posts: 1941
From: Lake Charles, USA

@number6

Correct. Especially since I see a large number of people thinking the forum is some sort of "dictatorship". I would expect them to be screaming the fact on this website, not just voting and slinking off into the shadows.

I "suspect" they might not actually own OS4.x. Well, apart from one of them...

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Darrin 
Re: How would you rate support to AmigaOS 4 in support forum
Posted on 4-Nov-2013 16:59:04
#8 ]
Team Member
Joined: 14-May-2003
Posts: 1941
From: Lake Charles, USA

@vox

It doesn't matter if 15% of the voters agree with with your opinion, if only 2% of them actually use OS4 (or have used) and used the forum for support.

I believe your numbers are being screwed with by those with an anagend or just for fun.

I suggest that if someone votes then they also post so that we can identify them, otherwise these numbers are meaningless.

Looking at the number of voters vs number of votes, someone has voted 6 times. I wonder what option they picked...

Edit: and now someone has voted 7 times just while I typed my post. I think my point has been made.

Last edited by Darrin on 04-Nov-2013 at 05:02 PM.
Last edited by Darrin on 04-Nov-2013 at 05:01 PM.

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Darrin 
Re: How would you rate support to AmigaOS 4 in support forum
Posted on 4-Nov-2013 16:59:49
#9 ]
Team Member
Joined: 14-May-2003
Posts: 1941
From: Lake Charles, USA

For the record, I voted "Not Really Sure" because I've had no need to go there and use it.

_________________
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OlafS25 
Re: How would you rate support to AmigaOS 4 in support forum
Posted on 4-Nov-2013 17:13:41
#10 ]
Elite Member
Joined: 12-May-2010
Posts: 6494
From: Unknown

@Darrin

one person can vote 7 times in one vote? Really the site should change its voting system

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Darrin 
Re: How would you rate support to AmigaOS 4 in support forum
Posted on 4-Nov-2013 17:16:55
#11 ]
Team Member
Joined: 14-May-2003
Posts: 1941
From: Lake Charles, USA

@OlafS25

It is really quite simple to vote more than once. I'm sure the method works on a lot of sites.

As you say, the site software should really use a different system to check on who is able to vote.

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OlafS25 
Re: How would you rate support to AmigaOS 4 in support forum
Posted on 4-Nov-2013 17:33:27
#12 ]
Elite Member
Joined: 12-May-2010
Posts: 6494
From: Unknown

@vox

I think you have totally wrong expectations. The hardware is expensive because of custom design for only few buyers (something I personal think makes no sense today but that is another topic). The others can correct me but as far as I know there is only Trevor behind a-eon. No offices, no specialists for support, no R&D. He is paying Varisys for the hardware and Hpyerion for the software and perhaps some people for drivers. The real specialists are at Varisys but those are certainly not interested in doing Amiga-Support (besides not knowing AmigaOS very well propably). Then is Hyperion with the 2 Frieden brothers. But they have certainly no time doing support either. What is left are regular users giving hints and trying to help. For official support you would need someone who has excellent knowledge of both hardware and AmigaOS and drivers and is doing it for free because noone has money to pay him for it. What does not mean that Steve S. cannot improve the way he handles the official forum (expecially when dealing with unsatisfied customers).

Last edited by OlafS25 on 04-Nov-2013 at 06:03 PM.

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number6 
Re: How would you rate support to AmigaOS 4 in support forum
Posted on 4-Nov-2013 17:33:29
#13 ]
Elite Member
Joined: 25-Mar-2005
Posts: 11888
From: In the village

@Darrin

There is such a system.

The forum polls are always "suspect" because they can be worked around.

The AW xoops polls (you've seen them at right of front page at times) are members only and secure.
The policy, iirc, has been to contact staff when such a poll is expressed with a purpose. Think demographics that might be helpful and similar.

But in the case of the poll in this thread, the OP needs input from actual owners, input that can only be obtained from the customer site, from which he is unable to post.
Catch 22 anyone?

#6

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wawa 
Re: How would you rate support to AmigaOS 4 in support forum
Posted on 4-Nov-2013 19:33:07
#14 ]
Elite Member
Joined: 21-Jan-2008
Posts: 6259
From: Unknown

@Darrin

Quote:
I "suspect" they might not actually own OS4.x. Well, apart from one of them...


you mean me?,) nah. of course i stand back on that matter. only support ive ever asked was long ago in an email exchange with one of the frieden brothers. im not sure what it exactly was but as far as i recall it was quite frank, apart that it outlined my expectations on os4 in that particular field i was interested in as void. the conflict afair started mch later once i stated on aw.net, that instead developing tw all effort should be put into mui owb (odyssey, which port was almost done at the time), because otherwise there will never be any progress.

Quote:
Edit: and now someone has voted 7 times just while I typed my post. I think my point has been made.


up till now awn polls have always been manipulated/hacked in favour of os4. may be that one day someone will have a bit of revenge. up till now its hard to tell. the number of x1k owners in the other poll seems to fit the number of people declaring to have pasemi cpu in the other poll, doesnt it?

Last edited by wawa on 04-Nov-2013 at 07:37 PM.

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broadblues 
Re: How would you rate support to AmigaOS 4 in support forum
Posted on 4-Nov-2013 19:42:32
#15 ]
Amiga Developer Team
Joined: 20-Jul-2004
Posts: 4449
From: Portsmouth England

@wawa

Quote:

you mean me?,)


Seriously? Is it not obvious who he means? (clue, anyone can vote including the OP).

Quote:

up till now awn polls have always been manipulated/hacked in favour of os4.


Really? There is no evidence for that, any more than the reverse.
Unreliable data is unreliable data.

Last edited by broadblues on 04-Nov-2013 at 07:50 PM.

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broadblues 
Re: How would you rate support to AmigaOS 4 in support forum
Posted on 4-Nov-2013 19:47:13
#16 ]
Amiga Developer Team
Joined: 20-Jul-2004
Posts: 4449
From: Portsmouth England

@Darrin

Quote:

Looking at the number of voters vs number of votes, someone has voted 6 times. I wonder what option they picked...


More than 1 option I suppose, that the only way a 'voter' can get more than one vote. The poll is multi option.

'voter' is in quotes because I mean counted voter, someone voting twice in an illicit way will be counted twice

Last edited by broadblues on 04-Nov-2013 at 07:51 PM.

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vox 
Re: How would you rate support to AmigaOS 4 in support forum
Posted on 4-Nov-2013 19:58:24
#17 ]
Elite Member
Joined: 12-Jun-2005
Posts: 3957
From: Belgrade, Serbia

@OlafS25

Well, I poured 3000 GBP + taxes + post + import,
at least 100GBP to software and 100GBP to bounties
and community just in last few month and all I deserve
is witch hunt and mocking?

I volunteer to do limited support with politeness for free,
and other capable devs could manage certain forums too.

Core team developer should just coordinate and develop,
not do gestapo jobs.

Last edited by vox on 04-Nov-2013 at 07:59 PM.

_________________
OS 3.x AROS and MOS supporter, fi di good, nothing fi di unprofessionalism. Learn it harder way!
SinclairQL and WII U lover :D
YT http://www.youtube.com/user/rasvoja

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Yssing 
Re: How would you rate support to AmigaOS 4 in support forum
Posted on 4-Nov-2013 20:04:03
#18 ]
Super Member
Joined: 24-Apr-2003
Posts: 1121
From: Unknown

@vox

I don't think any amount of money gives a person the right to behave badly.

_________________

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wawa 
Re: How would you rate support to AmigaOS 4 in support forum
Posted on 4-Nov-2013 20:10:36
#19 ]
Elite Member
Joined: 21-Jan-2008
Posts: 6259
From: Unknown

@broadblues

Quote:
Really? There is no evidence for that, any more than the reverse.


my data is always unreliable in your book i fear. lets say it was as obvious that even the moderators here have taken action. any yes, the poll hacer picked one option, guess which.

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vox 
Re: How would you rate support to AmigaOS 4 in support forum
Posted on 4-Nov-2013 20:17:43
#20 ]
Elite Member
Joined: 12-Jun-2005
Posts: 3957
From: Belgrade, Serbia

@Darrin

I don`t think I have experience its between Gestapo (cenorship)
and Himmler (propaganda), not user oriented, but dev-centric.

To me, its DEVELOPERS FORUM.

ONLY distinguish is Linux support section X1000 which
is example how SUPPORT looks like for AmigaOS team.

A.org copy, with blessings of mods (which will soon earn
them some support donation from I)
http://www.amiga.org/forums/showthread.php?t=66243

_________________
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YT http://www.youtube.com/user/rasvoja

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