@gary_c

Quote:

I wonder if you would also object to Bill McEwen or the CEO of Hyperion engaging in forum discussions here. In such a case, would you say "send your PR manager instead"?

Object? Who's objecting? I said it's nice that he sometimes takes time to talk to customers.
But especially how he does it and without prior notice is unprofessional for a CEO.
But yes you're right that these are smaller companies which have a little different way of
working.

But I hope Genesi is planning to become bigger?! Then maybe a change of how customers
are engaged should be made?
There always comes the time when your company is too big to communicate with the little people!

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@gary_c

Quote:

But when Volkswagen uses the same image in an ad (as in the bbrv link), I guess it is acceptable.

Not necessarily. VW is a huge company, but it doesn't necessarily mean that their adverts are acceptable by all people.
I can see the humour in the ad, but I have been fortunate to not have experienced such an attack IRL.
Has the advert been sent in any country BTW?


Quote:

It is inevitable that when bbrv post at amigaworld.net, some people will react by bringing up every tired old issue, will say it's "unprofessional" for a company CEO to post in user forums, will denounce it all as ego-driven marketing fluff rather than positive contact from an outfit actually developing and promoting computer hardware ideal for the hardware-less AmigaOS, and bbrv will eventually write something that will offend someone, thus fueling the fire for the next round.

Our community has the privilege of having direct communication with CEO's, main developers and hardware-makers participating on the forums and IRC.
It's uncommon, but that does not make it unprofessional imho.

The danger in participating on forums is of course that one unconsidered sentence can haunt you for years, and people have a habit of remembering such a slip

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