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koan
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Re: ACK customer and partner experience thread going forward Posted on 9-Aug-2007 14:47:34
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Regular Member |
Joined: 5-Dec-2003 Posts: 126
From: Kyoto, Japan | | |
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| @sundown
I don't want to get involved in your "confrontation" with fairlinefastback, but I think there are some points you seem to have forgotten:
1. ACK has not contacted Ivan or Kneedeep with a reason for a delay. Don't you think it's reasonable to just let them know what the status is ? Don't you think they should get the option of having their boards returned in the state they're in rather than wait 10 millenia ?
2. Deadlines are not foolish. Anyone who knows anything about running a business or productivity knows that if you don't have deadlines then things don't get done. If ACK can't deliver something a month after he claimed it's going out the door then that's really poor.
3. After ACK made the joint press release with AI, everyone immediately jumped to ask "what about the legal situation ?" and ACK said "no problem". I think very few sensible people believed "there would be no problem" and then later there was this excuse about new designs can't progress because of legal issues... That's incompetence to say the least.
Regardless of who said what, when, why or how; don't you think those 2 guys should get their boards back now or do you think they should have to wait another month or two ? That's crazy.
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TiredofLife
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Re: ACK customer and partner experience thread going forward Posted on 9-Aug-2007 16:46:24
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Super Member |
Joined: 6-Jul-2005 Posts: 1702
From: Here | | |
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| @sundown
FairlaneFastback has been very even handed on this thread. Has asked for all positive feedback on ACKs activiites, offered a forum to ACK to discuss progress and ongoing issues. He as even offered to buy anything produced by ACK. These are not the actions of someone who is negative.
_________________ If your nose runs and your feet smell, you're upside down. |
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number6
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Re: ACK customer and partner experience thread going forward Posted on 9-Aug-2007 17:02:59
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Elite Member |
Joined: 25-Mar-2005 Posts: 11589
From: In the village | | |
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| @all
Slight change of topic...but still concerning ACK.
When PV TL was last discussed in terms of release with OS3.x instead of OS4.x (in order to at least get the hardware out there), does anyone have any links to this from amiga.org or any other classic oriented site where this info would logically appear if one was attempting to market such a thing?
Similarly, since this has been mentioned as an option for the "new" hardware, has anyone seen such announcements in the obvious classic forums where such an announcement would logically appear?
(Bah! wrote LT instead of TL)
#6
Last edited by number6 on 09-Aug-2007 at 05:12 PM.
_________________ This posting, in its entirety, represents solely the perspective of the author. *Secrecy has served us so well* |
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fairlanefastback
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Re: ACK customer and partner experience thread going forward Posted on 9-Aug-2007 17:40:25
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Team Member |
Joined: 22-Jun-2005 Posts: 4886
From: MA, USA | | |
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| @TiredofLife
Quote:
TiredofLife wrote: @sundown
FairlaneFastback has been very even handed on this thread. Has asked for all positive feedback on ACKs activiites, offered a forum to ACK to discuss progress and ongoing issues. He as even offered to buy anything produced by ACK. These are not the actions of someone who is negative.
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Thanks. I appreciate it. :)
Which reminds me....
@hatschi
Since you are the maintainer of the closest we have to an "official" timeline I believe we have two successful board repairs and returns total to be added, once recent (Chris/Amigabaitor) the other from someone saying they had a prior repair. Are you willing to add them, this way going forward we can link to an updated timeline showing a more complete picture of events as we know them? I've thrown this out there before and I believe you previously early on said you would add such anyway separately.Last edited by fairlanefastback on 09-Aug-2007 at 05:43 PM. Last edited by fairlanefastback on 09-Aug-2007 at 05:42 PM. Last edited by fairlanefastback on 09-Aug-2007 at 05:40 PM.
_________________ Pegasos2 G3 running AOS 4.1 and MorphOS 2.0 Amikit user, tinkering with Icaros VM (AROS) EFIKA owner Amiga 1200 |
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hatschi
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Re: ACK customer and partner experience thread going forward Posted on 9-Aug-2007 17:49:28
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Elite Member |
Joined: 1-Dec-2005 Posts: 2328
From: Good old Europe. | | |
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| @fairlanefastback
Quote:
Since you are the maintainer of the closest we have to an "official" timeline I believe we have two successful board repairs and returns total to be added, once recent (Chris/Amigabaitor) the other from someone saying they had a prior repair. Are you willing to add them, this way going forward we can link to an updated timeline showing a more complete picture of events as we know them? |
Counter-question: Would you be interested to continue and update the list? I am asking because I'll be rather busy in the next months and won't have time to follow the forums too closely (new job, moving to another city, etc.).
You can copy & paste from my list, put it in a new post or thread, modify it, etc. Now doesn't that sound exciting? |
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number6
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Re: ACK customer and partner experience thread going forward Posted on 9-Aug-2007 17:54:14
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Elite Member |
Joined: 25-Mar-2005 Posts: 11589
From: In the village | | |
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| @hatschi
Quote:
I am asking because I'll be rather busy in the next months and won't have time to follow the forums too closely (new job, moving to another city, etc.). |
Best wishes and hope everything goes smoothly for you.
Quote:
won't have time to follow the forums too closely |
Err..it's not like the pace of progress here is moving at light speed.
#6
_________________ This posting, in its entirety, represents solely the perspective of the author. *Secrecy has served us so well* |
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hatschi
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Re: ACK customer and partner experience thread going forward Posted on 9-Aug-2007 18:32:34
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Elite Member |
Joined: 1-Dec-2005 Posts: 2328
From: Good old Europe. | | |
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| @number6
Quote:
number6 wrote: @hatschi
Quote:
won't have time to follow the forums too closely |
Err..it's not like the pace of progress here is moving at light speed. |
Hehe! Maybe that's exactly what I like about it - a snail-paced island village within a fast-paced and constantly changing world. ;) |
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fairlanefastback
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Re: ACK customer and partner experience thread going forward Posted on 10-Aug-2007 18:25:32
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Team Member |
Joined: 22-Jun-2005 Posts: 4886
From: MA, USA | | |
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| @hatschi
Quote:
hatschi wrote: @fairlanefastback
Quote:
Since you are the maintainer of the closest we have to an "official" timeline I believe we have two successful board repairs and returns total to be added, once recent (Chris/Amigabaitor) the other from someone saying they had a prior repair. Are you willing to add them, this way going forward we can link to an updated timeline showing a more complete picture of events as we know them? |
Counter-question: Would you be interested to continue and update the list? I am asking because I'll be rather busy in the next months and won't have time to follow the forums too closely (new job, moving to another city, etc.).
You can copy & paste from my list, put it in a new post or thread, modify it, etc. Now doesn't that sound exciting? |
Ok I'll give it a shot.
We have Chip who got a machine fixed,and AmigaAbaitor. If anyone knows of anyone I am missing please let me know. I want to give as much due for anything positive as possible._________________ Pegasos2 G3 running AOS 4.1 and MorphOS 2.0 Amikit user, tinkering with Icaros VM (AROS) EFIKA owner Amiga 1200 |
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Ivan
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Re: ACK customer and partner experience thread going forward Posted on 13-Aug-2007 21:08:47
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Regular Member |
Joined: 7-Jul-2003 Posts: 302
From: Unknown | | |
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| @all
Recieved today (almost an hour ago), 1 A1XE. My drives and cards are all there and he threw in a Sillicon Images controller card and updated UBoot to 1.2. He also cleaned out the dust and it looks pretty good inside (i had it on the floor. no choice). I haven't started it up yet but tonight i'll test it out and update everything (god help me a year of updates).
Adam, you were slow and never replied to me but you eventually got it done. I called you a thief and you proved me wrong, good, but you HAVE to reply to people no matter what when your holding thier property. This is why people get mad with you. The rest of them, as i told you on the phone, don't matter.
_________________ Q: How do you make an Amiga run? A: Threaten to put in a Windows CD. |
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fairlanefastback
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Re: ACK customer and partner experience thread going forward Posted on 13-Aug-2007 21:18:31
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Team Member |
Joined: 22-Jun-2005 Posts: 4886
From: MA, USA | | |
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| @Ivan
Quote:
Ivan wrote: @all
Recieved today (almost an hour ago), 1 A1XE. My drives and cards are all there and he threw in a Sillicon Images controller card and updated UBoot to 1.2. He also cleaned out the dust and it looks pretty good inside (i had it on the floor. no choice). I haven't started it up yet but tonight i'll test it out and update everything (god help me a year of updates).
Adam, you were slow and never replied to me but you eventually got it done. I called you a thief and you proved me wrong, good, but you HAVE to reply to people no matter what when your holding thier property. This is why people get mad with you. The rest of them, as i told you on the phone, don't matter.
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Cool. _________________ Pegasos2 G3 running AOS 4.1 and MorphOS 2.0 Amikit user, tinkering with Icaros VM (AROS) EFIKA owner Amiga 1200 |
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swoodall
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Re: ACK customer and partner experience thread going forward Posted on 13-Aug-2007 22:26:49
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Regular Member |
Joined: 17-Sep-2003 Posts: 248
From: Raleigh NC, USA | | |
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| @Ivan Quote:
1.2 ? It's not on the Hyperion download site yet... have I missed something?
Scott Woodall |
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number6
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Re: ACK customer and partner experience thread going forward Posted on 13-Aug-2007 22:40:27
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Elite Member |
Joined: 25-Mar-2005 Posts: 11589
From: In the village | | |
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| @swoodall
Quote:
1.2 ? It's not on the Hyperion download site yet... have I missed something? |
Maybe someone is confusing this with V1.2.0, the SAM Uboot.
#6
_________________ This posting, in its entirety, represents solely the perspective of the author. *Secrecy has served us so well* |
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jtsiren
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Re: ACK customer and partner experience thread going forward Posted on 13-Aug-2007 22:59:11
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Cult Member |
Joined: 29-Apr-2003 Posts: 742
From: Unknown | | |
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| Excellent on Ivan machine. ACK may not have a clue about communication and timetables, but if they continue honoring commitments in the future and improving this perception can change.
I think people here have welcomed ACK's small steps to improve positively. I hope it encourages more. So thanks to all involved!
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Kneedeep
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Re: ACK customer and partner experience thread going forward Posted on 14-Aug-2007 0:58:27
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Joined: 8-Mar-2003 Posts: 430
From: West of the Mississippi | | |
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| @Ivan
Quote:
Recieved today (almost an hour ago), . . . |
Great news, happy that you have your board back and then some. Adam is working on my next and I hope that it will ship this week. |
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pixie
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Re: ACK customer and partner experience thread going forward Posted on 14-Aug-2007 1:05:15
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Elite Member |
Joined: 10-Mar-2003 Posts: 3140
From: Figueira da Foz - Portugal | | |
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| @hatschi
Quote:
I am asking because I'll be rather busy in the next months and won't have time to follow the forums too closely (new job, moving to another city, etc.). |
Yu're not by any chance going to be MDMA's room mate, are you!? _________________ Indigo 3D Lounge, my second home. The Illusion of Choice | Am*ga |
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Hyperionmp
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Re: ACK customer and partner experience thread going forward Posted on 14-Aug-2007 3:18:07
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Hyperion |
Joined: 8-Mar-2003 Posts: 502
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| @swoodall
U-Boot 1.2 for the AmigaOne was produced by Hyperion but is still undergoing testing.
It also works better and in tandem with a new SLB which has not been fully completed yet.
Adam should not have released this to the public using his position on the OS 4 beta-test where he obtained that material.
Please be patient while Hyperion's caries out final testing and one of the OS 4 developers Andrea Valinotto completes his SLB work. _________________
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Samwel
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Re: ACK customer and partner experience thread going forward Posted on 14-Aug-2007 3:50:41
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Elite Member |
Joined: 7-Apr-2004 Posts: 3404
From: Sweden | | |
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| @Hyperionmp
Thanks for the info.
Btw who is using this account nowadays?
_________________ /Harry
[SOLD] µA1-C - 750GX 800MHz - 512MB - Antec Aria case
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jahc
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Re: ACK customer and partner experience thread going forward Posted on 14-Aug-2007 4:38:02
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Elite Member |
Joined: 30-May-2003 Posts: 2959
From: Auckland, New Zealand | | |
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| @Samwel
thats me, sorry..
(I acquired Hyperion earlier this year with my WookieChat donation money)
EDIT: P.S. thank you Toaks for that $15 donation last week, it paid Hans-Joerg's salary for this month.
Last edited by jahc on 14-Aug-2007 at 04:40 AM.
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hatschi
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Re: ACK customer and partner experience thread going forward Posted on 14-Aug-2007 6:52:29
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Elite Member |
Joined: 1-Dec-2005 Posts: 2328
From: Good old Europe. | | |
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| @Samwel
Quote:
Btw who is using this account nowadays? |
Evert Carton (Hyperion's Managing partner since 11/2003 (?))
@jahc
Hehe... |
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Toaks
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Re: ACK customer and partner experience thread going forward Posted on 14-Aug-2007 11:07:36
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Elite Member |
Joined: 10-Mar-2003 Posts: 8042
From: amigaguru.com | | |
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| @jahc
Quote:
jahc wrote: @Samwel
thats me, sorry..
(I acquired Hyperion earlier this year with my WookieChat donation money)
EDIT: P.S. thank you Toaks for that $15 donation last week, it paid Hans-Joerg's salary for this month.
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if i had known that i would have given u $0 since i rather that you would have bought Amigainc instead..._________________ See my blog and collection website! . https://www.blog.amigaguru.com |
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