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robbhar
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Re: A-Eon issues Posted on 6-Aug-2019 23:37:44
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Joined: 2-Mar-2007 Posts: 21
From: Unknown | | |
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| @robbhar
Well that didn't work, they gave me a new password and still everything is bonkers in the store. Haven't tried to see if that totally screwed up "Updater" as well. Who is in charge of Amistore and why can't they fix what seems to be simple? Rob |
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SACC-dude
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Re: A-Eon issues Posted on 7-Aug-2019 2:15:29
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Regular Member |
Joined: 16-May-2005 Posts: 295
From: Sacramento, CA | | |
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| @robbhar
well, after you power up your amiga 5000 (you are using an X5000?) double click on the amistore icon..and sign on.. (did you use the padlock icon?)
What happens next? What do you try to accomplish?
this might be a case of learning the interface?
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robbhar
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Re: A-Eon issues Posted on 7-Aug-2019 2:30:13
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Joined: 2-Mar-2007 Posts: 21
From: Unknown | | |
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| @SACC-dude
Yes I do that and sign in at the padlock. Then I click show products and select anything then click the shopping bag with the + sign. It then asks me to sign in again. I click on the shopping bag to see if the item was added and it asks me to log in again. You get the idea, no matter what you select it asks me to sign in again. It is an infinite loop asking me to log in. I would presume that that is the correct flow to order something? BTW yes it is an X5000. Rob
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mdr
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Re: A-Eon issues Posted on 7-Aug-2019 6:32:46
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Joined: 3-Oct-2018 Posts: 33
From: Unknown | | |
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| @robbhar
That's exactly what happened to me! Have you told them that whatever they're doing hasn't helped? I don't know why these issues keep happening, I guess they're stretched very thinly at the moment but it makes me wonder how many people just give up at this point without trying to get help. Keep going, you'll get there in the end... It is a shame though that something as important and central to our ecosystem as an "app store" has such a poor first-time experience. _________________ My Amiga blog: markround.com/amiga My hardware: X5000 running OS4.1; A1200 030@50Mhz,16MB,OS 3.9/KS 3.1.4 |
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SACC-dude
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Re: A-Eon issues Posted on 7-Aug-2019 7:05:10
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Regular Member |
Joined: 16-May-2005 Posts: 295
From: Sacramento, CA | | |
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Status: Offline |
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robbhar
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Re: A-Eon issues Posted on 8-Aug-2019 18:14:46
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Joined: 2-Mar-2007 Posts: 21
From: Unknown | | |
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| @SACC-dude
Good overview, but his seems to work correctly. He only logs in once and is able to order and view things.
Back to Amistore folks - when are you going to fix this? Rob |
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Hypex
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Re: A-Eon issues Posted on 8-Aug-2019 18:39:50
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Elite Member |
Joined: 6-May-2007 Posts: 11209
From: Greensborough, Australia | | |
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| @robbhar
By the sounds of your description it's as if AmiStore has the wrong password still. Same user name? IIRC you can't copy and paste. Be useful if it gave a user/pass reject error. Why don't computers complain when we need them to. It's as if these things are progammed by people who want us to work it all out blindly. If they have confirmed to you the user and password to use and you have entered it correctly then their system is messed up. Can you log on here?
https://www.amisphere.com/ |
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robbhar
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Re: A-Eon issues Posted on 8-Aug-2019 20:30:56
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Joined: 2-Mar-2007 Posts: 21
From: Unknown | | |
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| @Hypex
That has always worked ok. Rob |
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mdr
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Re: A-Eon issues Posted on 9-Aug-2019 7:08:00
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Joined: 3-Oct-2018 Posts: 33
From: Unknown | | |
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| @robbhar
Yep, the amisphere website did work for me as well, just that endless loop logging into the store, and the inability to register the enhancer software. Although I think that was a separate issue as it got resolved first while I still couldn't log in to the store. Who are you emailing? I first tried support@amisphere.com which seemed to get picked up by Matthew. _________________ My Amiga blog: markround.com/amiga My hardware: X5000 running OS4.1; A1200 030@50Mhz,16MB,OS 3.9/KS 3.1.4 |
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Hypex
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Re: A-Eon issues Posted on 11-Aug-2019 17:23:58
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Elite Member |
Joined: 6-May-2007 Posts: 11209
From: Greensborough, Australia | | |
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| @robbhar
Try logging in then check your country. I don't know if it matters. But when I had trouble I corrected this at one point as it was incorrect. Then after that I think the acccount needed a reset. Original pass I setup then worked in AmiStore. |
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Kremlar
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Re: A-Eon issues Posted on 12-Aug-2019 3:44:14
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Regular Member |
Joined: 12-Aug-2010 Posts: 108
From: Milford, MA | | |
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| You'd think A-Eon would be trying to keep its incredibly small userbase happy. These types of issues, and the way they are handled (or lack of being handled) certain!y does not make me want to rush out and buy a system. |
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mdr
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Re: A-Eon issues Posted on 14-Aug-2019 7:50:11
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Member |
Joined: 3-Oct-2018 Posts: 33
From: Unknown | | |
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| @Kremlar True. I want to support them, and see them succeed (and I have put my money where my mouth is) but I do have to admit that it just feels like they're too stretched at the moment to give these issues their full attention.
@robbhar Any success yet?
_________________ My Amiga blog: markround.com/amiga My hardware: X5000 running OS4.1; A1200 030@50Mhz,16MB,OS 3.9/KS 3.1.4 |
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robbhar
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Re: A-Eon issues Posted on 15-Aug-2019 19:06:29
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Member |
Joined: 2-Mar-2007 Posts: 21
From: Unknown | | |
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| @Kremlar
Agree, while AOTL hase been great AEON has done nothing to garner my support. The lack of any emails from them that they are even trying to fix the issue says a lot. Love my X5000 though, to bad AEON/Amistore won't support it or their software. Rob |
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robbhar
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Re: A-Eon issues Posted on 15-Aug-2019 19:07:33
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Member |
Joined: 2-Mar-2007 Posts: 21
From: Unknown | | |
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| @mdr
Agree, for now I just have to accept that Amistore does not work and move on. Rob |
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kolla
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Re: A-Eon issues Posted on 15-Aug-2019 19:28:24
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Elite Member |
Joined: 21-Aug-2003 Posts: 2892
From: Trondheim, Norway | | |
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CloseToTheEdge
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Re: A-Eon issues Posted on 20-Oct-2019 18:30:47
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New Member |
Joined: 12-Oct-2019 Posts: 4
From: Unknown | | |
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| Is the Amistore software working at all? I can't log on Amistore, even with the saved ie working username/password, or the webpage.
I've emailed their support a week ago and still have not heard anything back.
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Paul
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Re: A-Eon issues Posted on 20-Oct-2019 19:11:30
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Cult Member |
Joined: 7-Mar-2003 Posts: 627
From: Michigan | | |
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| @CloseToTheEdge
Seems to be working. I got in OK with my saved user name and password.
Paul _________________ Builder of Frankenthousand, the monster A1000 The Young Frankenthousand A1-XE G4 X5000 |
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Skateman
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Re: A-Eon issues Posted on 20-Oct-2019 19:31:02
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Regular Member |
Joined: 2-Nov-2017 Posts: 160
From: Netherlands | | |
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| @CloseToTheEdge
No issues at all!
Just checked, all working as expected.
_________________ AmigaOne X5000 -> 2GHz / 16GB RAM / Radeon R7 250 / M-Audio 5.1 -> AmigaOS 4.1 FE / Ubuntu Linux Amiga 1200 -> Recapped / 68ec020 ACA 1221ec / CF HDD / RetroNET connected to the world |
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Overflow
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Re: A-Eon issues Posted on 20-Oct-2019 19:40:14
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Super Member |
Joined: 12-Jun-2012 Posts: 1628
From: Norway | | |
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| @CloseToTheEdge
I tried email too a few years back. No reply. Then I private messaged Matthew on amiga.org, and he replied swiftly each time. |
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CloseToTheEdge
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Re: A-Eon issues Posted on 20-Oct-2019 19:44:07
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New Member |
Joined: 12-Oct-2019 Posts: 4
From: Unknown | | |
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| Well, I've tried emailing them again,
I can't remember if I used their web page contact or an actual email last time, I was having some problem with the contact page not working when you changed the subject.
Just checked I did email them. Didn't get any conformation at the time. or this time looking at it. |
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