@Orgin

I hear you. However, the company we've contracted to do this fix has assured us (and I've seen the fix performed myself) that the risk really doesn't lie with the fix in itself. They quite good at what they do. It's more likely that it will be damaged through shipping. Hence the emphasis on handling and proper packaging.

_________________
It is not the critic who counts: not the man who points out how the strong man stumbles or where the doer of deeds could have done better. The credit belongs to the man who is actually in the arena." Theodore Roosevelt, speech in Paris, 1910

Please don't turn this around into something bad. We're offering this at a very, very reasonable price. If any boards will break, ofcourse we will do anything in our power to help you.

This is a good thing. Don't paint it black..

_________________
It is not the critic who counts: not the man who points out how the strong man stumbles or where the doer of deeds could have done better. The credit belongs to the man who is actually in the arena." Theodore Roosevelt, speech in Paris, 1910

this muist be a bay joke !?

the fix is under NDA ??

i payed alot of money for this board and now i should pay again to get it fixed and i lost my warranty ??

really bad !!

if this patch wansnt under NDA i could fix it by myself but no i have to pay 30 bucks plus i have to wait weeks AND i have no warranty !

 

Hi,

Congrats to XE owners.

It's a shame that I only have an SE!

Firbodi

_________________
MicroA1 G3, 512MB RAM, DVD-RW; and A1-SE G3,512MB RAM, CD-RW & DVD-ROM
Avatar: Perspolis, Capital of Achaemenid Empire 500 B.C.

@GuruMeditation

This is good news, absolutely.

I see the points raised by a few of the other posters regarding Eyetech's stance though. And is their silence on the matter just an attempt to dodge a few potential bullets?

But all the more credit to you though. It's a good offer, and if I could only be without my computer for two weeks...(hmmm, either get something to temporarily replace it, or treat my addiction... )


Quote:

If any boards will break, ofcourse we will do anything in our power to help you.

@all

Remember, this is the guy who sent out free ide-cards to his XE-customers a while back. I'd like to think the above are not just empty words.

Last edited by mjohnson on 28-Jan-2005 at 11:28 PM.

_________________
A1G4XE, OS4-pre

Great move with good intentions by Guru, A+. Wish they were in the US

Still nothing official from EyeTech, they're working on becoming the least publicized company in history that should really do something to change that already.

_________________
Are we not done with the same silly arguments and flames yet??!

@GuruMeditation

it seems no matter how hard you try and help ppl some just keep on complaining

maybee its more than just the board that needs fixing ( counselling )

As an A1 XE owner with the Swiftech cooler installed on my MB (http://amigairc.amigarevolution.com/cooling.html) I just want to tell you all that it is much quieter than the ChromeOrb (which is what most XE's came with)

The ability for this heatsink to cool compared to the ChromeOrb.... well... isn't really comparable.

For people that live in warm climates, I strongly recommend getting this heatsink.

Naturally getting the motherboard revisions at the same time is a great idea as well

Last edited by NeRP on 29-Jan-2005 at 02:35 AM.

_________________
Amigarevolution.com

@Nerp
I had one of those Sunon fans.


@Gurumeditation

Nice effort once again

I don't dare to send my A1 with the Swedish Post after they wrecked my pc though, so got to see if I'm going to Göteborg some time soon

_________________
Site admins are people too..pooff!

It's great that "the fix" is finally available to end users, but Eyetech should authorise it so that it doesnt invalidate the warranty. FFS.

@Orgin

Quote:

In other words, Eyetech still doesn't take responsibility for this. Nice.

Yeah some kind of statement would be nice. Like you said, no pointing finger towards gurumeditation. That has nothing to do with Eyetech being silent. They just offer to fix it and kudos to that.

Anyfix I am wondering if we will see some words coming from Eyetech.

Coder

_________________
Can't get enough of me?
The Bucket Diary Blog
The Bucket Diary Twitter Account

@GuruMeditation

Quote:

Please don't turn this around into something bad. We're offering this at a very, very reasonable price. If any boards will break, ofcourse we will do anything in our power to help you. This is a good thing. Don't paint it black..

Nobody does. Every word of anger here in this whole thread is about Eyetech. It only seems it is pointing towards you but it really is not.

Coder

_________________
Can't get enough of me?
The Bucket Diary Blog
The Bucket Diary Twitter Account

@DrBombcrater

Quote:

And SE owners get shafted. Again.

What's new. I mean you know that for SE owners nothing will happen.

Coder

_________________
Can't get enough of me?
The Bucket Diary Blog
The Bucket Diary Twitter Account

@checker

Quote:

but no i have to pay 30 bucks plus i have to wait weeks AND i have no warranty !

Yep. This leaves Eyetech out of the loop. Again, kudos to Guru for providing a fix and free of charge (have to pay shipping) for people that bought the board there.

Coder

_________________
Can't get enough of me?
The Bucket Diary Blog
The Bucket Diary Twitter Account

I want to know this ( I don't have A1XE yet but hope in future )

Are all of the boards needs this fixing , or only the pre models

_________________
........./// . . www.commodoreturk.com
......../// . . . www.amigaturk.com
\\..../// . . . . .www.webtur.org
.\\\./// . . . . . www.ac7.org

@ guruMeditation

How much to have the USB caps changed for the correct ones at the same time ?

_________________
******************************************
I dont suffer from Insanity - I enjoy it

******************************************

@The_Editor

Quote:

We are happy to offer an AmigaOne XE repair service for boards with non-functioning USB & DMA/Ethernet.

I interpret that as meaning that the USB repair is carried out as part of the operation.

@turkamigaman

The XE isn't for sale right now, but I would think that if/when more come available, they will not require any further fixes by the user.

I assume (i.e. I have no inside knowledge) that as Eyetech have bowed out from the retail business, they feel no obligation to deal with 'customers' diect.

Perhaps Stellar Dreams as the 'official' UK dealer will be able to spread some light on this matter.

Although this is definitely a 'good thing' in that boards will become fully functional, it seems typical of the Amiga market that the customer ends up being treated less well than they would expect. Why should the warranty be lost if it is an official repair by professionals? Then again, what worth does the warranty have anyway?

Sorry to sound negative, but it makes you nervous of investing in new Amiga hardware until some brave soul/sap has already bought it and confirmed it's OK.

_________________
Time to give up now I think

@gurumeditation

Great service.i hope KDH-SHOP and Versalia will offer this service too in the next days/weeks.


@all

I don't understand the reaction of Eyetech! If they don't have the money to do the fix they should give up. POINT.

OTOH there is an E.U. guideline which says that any product sold by any country in the E.U. must have a warranty of 2 years or more!
The only country which does apply this is Germany, that is you are told on your bill that the prouct does have a 2 year warranty!
2 days ago I did read that this warranty applies to all E.U. countries! As most shops in the country I live only give a 6months/1year warranty they all break laws as the warranty is 2 years!

The same goes if you buy a product from another E.U. country.
It doesn't matter that the boards are earlybirds or beta-boards: as a consumer you buy something and you do have the right to get an exchange or repair, if the product doesn't work properly after 2 years!

So Eyetech get up on your feet and act: NOW!

The problem could come worse if s.o. with a broken A1 takes in charge the E.U. Court of Justice in Luxembourg to clearify this affair.

_________________
A computerworld without MS products and Windows!
Connect your Amigas ...
...The Red ONE-A1XE G4 - A3000T- A3000 - A4000 - A2500- A1000 - A600 - CDTV - CD32...
and your PDAs and laptops ...
Psion 5mx Pro - Psion NetBook - Apple iPhone - MacBook Pro