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hardware OS4   hardware OS4 : AmigaOne XE repair service
   posted by GuruMeditation on 28-Jan-2005 19:06:48 (12394 reads)
We are happy to offer an AmigaOne XE repair service for boards with non-functioning USB & DMA/Ethernet.

Before contacting us, please consider the following:

ANY WORK UNDERTAKEN WILL INVALIDATE YOUR WARRANTY AND WILL BE AT YOUR OWN RISK
WE CANNOT OFFER ANY WARRANTY OR EXTEND AN EXISTING WARRANTY


If you still wish the work to be carried out and you understand that it will be at your risk, then please contact us via email.

Once we have received your request, we shall reply with a booking number. You will then be contacted with a request for you to send us your board. When sending the board, please package it carefully, preferably using the original packaging.

Remember to use anti-static precautions when handling your board. Please use an anti-static bag to put the board in. It is also recommended that heavy heatsink/fan combinations are securely wrapped to avoid movement during transit.

It is always wise to insure your parcel.

If you purchased your board directly from Guru Meditation, only payment for the shipping costs are required.
If you did not buy your board from Guru Meditation, the repair work will cost 30 Euros + Shipping.

The repair work will be carried out by professionals.
Turnaround time is approximately 2 weeks from the day that you send us your board.

DO NOT SEND YOUR BOARD WITHOUT HAVING RECEIVED YOUR BOOKING NUMBER.

In tandem with this, we also have a special offer on the Swiftech heatsink. Buy it at the same time and we'll install it for you at no extra cost.

www.gurumeditation.se.
    

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PosterThread
The_Editor 
Re: AmigaOne XE repair service
Posted on 28-Jan-2005 19:28:02
#1 ]
Elite Member
Joined: 7-Mar-2003
Posts: 7628
From: 192.168.0.02 ..Pederburgh .. Iceni

EXCELLENT

Well done Sir...


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RedMelons 
Re: AmigaOne XE repair service
Posted on 28-Jan-2005 19:47:02
#2 ]
Super Member
Joined: 7-Mar-2003
Posts: 1062
From: Merrie Olde England

Yes, well done GuruMeditation, but I was hoping Eyetech would be announcing something like this for UK customers

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Anonymous 
Re: AmigaOne XE repair service
Posted on 28-Jan-2005 20:02:07
# ]



Is this offer only valid for UK customers or will the European mainland be
covered, too?
As followup to this wuestion, would it be possible to send your docs for
fixing to other dealers by request?

EDIT: Whoops, your swedish
Anyway, same question, plus how long will it take from Germany?

 
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GuruMeditation 
Re: AmigaOne XE repair service
Posted on 28-Jan-2005 20:09:45
#4 ]
Regular Member
Joined: 6-Apr-2004
Posts: 281
From: Gothenburg, Sweden

This is valid for the entire world, although the time frame for the fix would have to be adjusted to reflect the distance. However, I suspect this, or a similar offer, will pop up at a few places around the globe in the coming weeks.

From mainland Europe it should take approx 2-3 weeks. It depends a little on the quality of your postal service, I believe the one in Germany is quite good.


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Anonymous 
Re: AmigaOne XE repair service
Posted on 28-Jan-2005 20:13:48
# ]



>However, I suspect this, or a similar offer, will pop up at a few places around the globe in the coming weeks.

That means?
An "inofficial-official" HOWTO from Eyetech has been sent out to dealers/resellers?

Just a guess, you dont have to answer if there's a NDA, but thanks for the info
anyway, i will wait a few weeks more to let my dealer have the time to sort it
out, then i'll eventually get back to you.

 
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GuruMeditation 
Re: AmigaOne XE repair service
Posted on 28-Jan-2005 20:18:06
#6 ]
Regular Member
Joined: 6-Apr-2004
Posts: 281
From: Gothenburg, Sweden

Sorry, I can't/won't answer that at this time.


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spotUP 
Re: AmigaOne XE repair service
Posted on 28-Jan-2005 20:27:22
#7 ]
Elite Member
Joined: 19-Aug-2003
Posts: 2896
From: Up Rough Demo Squad

hi! yaah! great move! ... what's up with GGS? :) soon enough you'll have stolen all his customers! :)

does this 'fix' fix anything ethernet related? might my playing audio while downloading lockups dissapear?


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Anonymous 
Re: AmigaOne XE repair service
Posted on 28-Jan-2005 20:31:09
# ]



>Sorry, I can't/won't answer that at this time.

Thanks anyway

 
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GuruMeditation 
Re: AmigaOne XE repair service
Posted on 28-Jan-2005 20:39:20
#9 ]
Regular Member
Joined: 6-Apr-2004
Posts: 281
From: Gothenburg, Sweden

@spotUP

I was under the impression you had an SE, though? I'm afraid I can't help you if you do. On the XE, this fixes all the known issues (apart from the onboard sound). This offer is for the XE, and only the XE.


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sicky 
Re: AmigaOne XE repair service
Posted on 28-Jan-2005 21:04:52
#10 ]
Elite Member
Joined: 11-Mar-2003
Posts: 2810
From: Essex, UK

Sounds like a good service you are offering well done

Quote:
In tandem with this, we also have a special offer on the Swiftech heatsink. Buy it at the same time and we'll install it for you at no extra cost.


Very interested in the above, have you info on this (pictures etc), I assume it's better than the TT Crystal Orb I have fitted at present?

What would total cost be for fixes plus fit heatsink/fan assembly?


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GuruMeditation 
Re: AmigaOne XE repair service
Posted on 28-Jan-2005 21:21:35
#11 ]
Regular Member
Joined: 6-Apr-2004
Posts: 281
From: Gothenburg, Sweden

Here is the heatsink in question. It's 349 SEK (27 UKP, 39 EUR).

Thus, getting your board repaired and fitted with a massive (250g) heatsink that is pretty silent (just 18dBa) will cost you ~70 EUR plus shipping. I assure you that this heatsink is capable of cooling down your G4 sufficiently, no matter what model you currently have.

Here's some more information and pictures of it in action.

Last edited by GuruMeditation on 29-Jan-2005 at 02:23 AM.
Last edited by GuruMeditation on 28-Jan-2005 at 09:26 PM.


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nbache 
Re: AmigaOne XE repair service
Posted on 28-Jan-2005 21:24:05
#12 ]
Cult Member
Joined: 8-Apr-2003
Posts: 940
From: Copenhagen, Denmark

@sicky:
Quote:

Quote:

In tandem with this, we also have a special offer on the Swiftech heatsink. Buy it at the same time and we'll install it for you at no extra cost.

Very interested in the above, have you info on this (pictures etc), I assume it's better than the TT Crystal Orb I have fitted at present?

What would total cost be for fixes plus fit heatsink/fan assembly?

I guess this must be the one. I'll leave it up to you to convert the price from SEK to GBP

Edit: Oh, well, reflect beat me to it :-}

Best regards,

Niels

Last edited by nbache on 28-Jan-2005 at 09:25 PM.

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spotUP 
Re: AmigaOne XE repair service
Posted on 28-Jan-2005 21:41:35
#13 ]
Elite Member
Joined: 19-Aug-2003
Posts: 2896
From: Up Rough Demo Squad

I have an XE, G3 though. But that shouldn't matter?


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poweramiga2002 
Re: AmigaOne XE repair service
Posted on 28-Jan-2005 21:41:46
#14 ]
Super Member
Joined: 29-Jul-2003
Posts: 1389
From: Flinders NSW Australia

@GuruMeditation

could you give the scemetics out to us in oZ so we can fix our boards ?

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GuruMeditation 
Re: AmigaOne XE repair service
Posted on 28-Jan-2005 21:43:53
#15 ]
Regular Member
Joined: 6-Apr-2004
Posts: 281
From: Gothenburg, Sweden

@spotUP

Ah, an XE. No, the processor won't matter in the least. You're welcome with your board!


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It is not the critic who counts: not the man who points out how the strong man stumbles or where the doer of deeds could have done better. The credit belongs to the man who is actually in the arena." Theodore Roosevelt, speech in Paris, 1910

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GuruMeditation 
Re: AmigaOne XE repair service
Posted on 28-Jan-2005 21:46:03
#16 ]
Regular Member
Joined: 6-Apr-2004
Posts: 281
From: Gothenburg, Sweden

@poweramiga2002

I'm afraid not. The fix requires quite a bit of skill to perform and it's something I strongly recommend to stay clear of as a hobbyist. It's not just some soldering that has to be done. (And the fix is under NDA - I can't hand it out to anyone).

I'd recommend you to wait for a for weeks, a repair shop offering a similar service might turn up a bit closer to you than Sweden.

Last edited by GuruMeditation on 28-Jan-2005 at 09:47 PM.


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poweramiga2002 
Re: AmigaOne XE repair service
Posted on 28-Jan-2005 22:08:00
#17 ]
Super Member
Joined: 29-Jul-2003
Posts: 1389
From: Flinders NSW Australia

@GuruMeditation

ok thanks its good to see someone fixing the boards though
hopefully soon over here

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Anonymous 
Re: AmigaOne XE repair service
Posted on 28-Jan-2005 22:12:35
# ]



"ANY WORK UNDERTAKEN WILL INVALIDATE YOUR WARRANTY AND WILL BE AT YOUR OWN RISK
WE CANNOT OFFER ANY WARRANTY OR EXTEND AN EXISTING WARRANTY"

In other words, Eyetech still doesn't take responsibility for this. Nice.

[Edit: I don't put the responsibility at gurumeditation for this at all, this offer is a good move by gurumeditation. It's just a pity that Eyetech can't seem to bother taking the risk off the customers as they should and instead the dealers have to put the risk onto the customers. If the workshop destroys my A1 I wouldn't even dream of paying Eyetech any more for a new card so that would mean no more Amiga related interest for me, including developing os4depot and AmigaWorld. Until Eyetech takes the responsibility it should I will never buy a single product channeled through them ever again.]

/Björn

 
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GadgetMaster 
Re: AmigaOne XE repair service
Posted on 28-Jan-2005 22:12:47
#19 ]
Cult Member
Joined: 26-Dec-2002
Posts: 566
From: TrustVille

Hmm..

Things seem to be moving again.

I wonder when there will be a UK based repair service. Hopefully soon.


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DrBombcrater 
Re: AmigaOne XE repair service
Posted on 28-Jan-2005 22:53:17
#20 ]
Super Member
Joined: 6-Feb-2004
Posts: 1382
From: UK

So, let me get this straight. XE owners can get a fix, but it's under NDA so they need to pay someone to do it, their warrenty gets trashed in the process, and if their board gets borked during the repair, too bad.

And SE owners get shafted. Again.

I have a few words of advice to Eyetech: apply the 180-degree theory to this issue. Think of what you would do if you wanted to antagonise your customers, make them so frustrated and angry that they refuse to ever buy your products again. Then compare that plan to what you are doing right now.

I suspect the two are rather similar, and whatever way you slice it, that is a very, very bad thing

(no disresepct to GuruMeditation, BTW, this is a problem not of their making)


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