Hey All!

Very excited to receive my brand new X5000 today. It looks like it survived the trip across the pond in good shape...but I need some help.

The X5000 startup executes to the splash screen and boing ball animation. But, that's where things stop cold. The hard drive indicator light flashes a few times, the screen goes white, and then I get no video signal and the computer just sits there in stasis.

There is absolutely *no* documentation included to trouble shoot startup at all. So, I a, open for ideas here. This was no small investment and of course it's very disappointing that out of the box it's not running.

Meanwhile, I am going to do another once over on all the cables to make sure everything is still tight after shipping.

Thanks for any help!

John

p.s. I did get the USB stick with the OS on it if I need to recover the drive. But, again, there are no instructions on how to use it.

_________________
X5000, X1000, A4000/040 (x2), a3000, a2000/040, a1200, a1000(x3), a500, Live!2000, Live! 1000, vlab motion, Toaster 2000, Toaster 4000

@bladerunner1963

are you near the x5000? when the boing start rotating please press esc, and report

Last edited by tlosm on 12-Sep-2017 at 03:16 PM.

_________________
I love Amiga and new hope by AmigaNG
A 500 + ; CDTV; CD32;
PowerMac G5 Quad 8GB,SSD,SSHD,7800gtx,Radeon R5 230 2GB;
MacBook Pro Retina I7 2.3ghz;
#nomorea-eoninmyhome

@bladerunner1963

as soon as the boing ball starts to spin in the Anim press enter on your keyboard.
This should bring up the boot menu.
Selecting "Start AmigaOS" and pressing enter again should boot from hard drive .

To boot from the USB Stick plug it in to one of USB ports and go to the same Boot menu .
go down to "Boot Options Menu" and press enter.
Then select "Boot from Mass Storage" option and press enter .

Last edited by Spectre660 on 12-Sep-2017 at 03:20 PM.

_________________
Sam460ex : Radeon Rx550 Single slot Video Card : SIL3112 SATA card

Also make sure none of the boards or cables have become unseated or disconnected in transit.

TrevorD

Last edited by TrevorDick on 12-Sep-2017 at 03:38 PM.

_________________
No, I don't need no reason, I'm just breezin'

@Spectre660

That's funny, I was trying the Function keys to get to a loader menu. Didn't try Return.

Okay, so that got me to the loader menu. I selected Boot from AmigaOS and it runs a routine. After the routine appears to complete, the screen goes dark and never comes back one. Same thing happens when I boot from the USB stick.

Do we think that the monitor prefs got corrupted or something like that and the Amiga is just not sending the right signal? the computer doesn't seem to "crash", it's just sitting without a valid video signal. At least that is how it appears.

All help appreciated!

John

_________________
X5000, X1000, A4000/040 (x2), a3000, a2000/040, a1200, a1000(x3), a500, Live!2000, Live! 1000, vlab motion, Toaster 2000, Toaster 4000

@TrevorDick

Would be better if a support ticket was started.

To boot USB recovery stick;

Press ESC when Boing Ball spinning. Then select Boot Mass Storage. It will then boot from USB Stick.
If it does exactly the same, then as trevor said, check everything is seated correctly.

Just a thought your monitor supports 1024x768? as it does like a resolution issue.

_________________
FOL - PSPUAE Admin / Dev

@F0L

Agreed, I have already advised by PM to contact his retailer.

Not sure what you mean by :-

"Just a thought your monitor supports 1024x768? as it does like a resolution issue."

TrevorD

Last edited by TrevorDick on 12-Sep-2017 at 03:58 PM.

_________________
No, I don't need no reason, I'm just breezin'

@TrevorDick

Opened a support ticket with AmigaKit.

But in the meantime, dug out my first DVI based Dell monitor and it worked like a charm. It def was a resoultion issue with the newer Viewsonic I was trying.

I am posting this from the X5000!

Now to come up with a good name for this baby.....

Thanks for all the advice.

John

_________________
X5000, X1000, A4000/040 (x2), a3000, a2000/040, a1200, a1000(x3), a500, Live!2000, Live! 1000, vlab motion, Toaster 2000, Toaster 4000

@bladerunner1963

Welcome aboard !

_________________
PowerMac G5 2,7Ghz - 2GB - Radeon 9650 - MorphOS 3.14
AmigaONE X1000, 2GB, Sapphire Radeon HD 7700
FPGA Replay + DB 68060 at 85Mhz

@bladerunner1963

glad you get her up n running as I had a similar situation years ago with my X1000 after an update & luckily i had another monitor in the mancave to fix the monitor resolution.

btw, congrats on your X5000

_________________
____________________________
c64-2sids, A1000, A1200T-060@50(finally working!),A4000-CSMKIII
! My Master Miggies- Amiga 1000 & AmigaOne X1000 !
mancave-ramblings
X1000 I BELIEVE

@TrevorDick

Quote:

Not sure what you mean by :-

Perhaps. Roughy translated:

"Just a thought. Are you sure your monitor supports 1024x768? As it does look like a resolution issue."

[Even without seeing the problem.]

@klx300r

Thank you! So far, so good. Got a nice set of Logitech speakers for it. Sounds great. Getting games and applications loaded, learning about emulation, etc.

This computer is quick. If it had a truly modern web browser, it could be my full time machine.

_________________
X5000, X1000, A4000/040 (x2), a3000, a2000/040, a1200, a1000(x3), a500, Live!2000, Live! 1000, vlab motion, Toaster 2000, Toaster 4000

@bladerunner1963

Quote:

This computer is quick.

Nice to get confirmation of that from an unbiased user, it ought to be.
We've seen multiple postings related to the maximum memory bandwidth, but that is high enough that performance ought to be pretty good.

Welcome to the latest in NG.

_________________
Amiga! "Our appeal has become more selective"

@bladerunner1963

congrats on your new purchase, hope it brings you as much joy as it is bringing the rest of us who have purchased one.

and yes it is damn quick beast!

_________________
Amigaone X5000/20 4GB Radeon RX 550 Polaris 12 AmigaOS4.1 Final Edition Update 1
Amiga 1200 Workbench 3.1.4
Amiga CD32

@bladerunner1963

Usually a dvi to hdmi cable will work as well.

Did you install the Enhancer 1.3 with upgraded radeon driver?

I'm using my x5000 with a r7 250x dvi to hdmi at 1920x1080!! (grin) also tested 1920X1200 all good.

@thread

Does anyone have experience running an X5000 with a Radeon 6000 series card?
I'm thinking of using an HD 6750 for Linux compatibility.

_________________
Amiga! "Our appeal has become more selective"

@Beans

No 3D available nor Nova drivers on OS4.1 side for this card (and all 6xxx series).